Webinar gathered management experts to indicate the best practices of prevention and care with associates in store operation
Associate management in supermarkets during the Covid-19 pandemic raises many doubts in store managers. In order to answer them, the Associação Paulista de Supermercados (APAS) held a webinar on the theme, approaching the best practices for associates during this time.
According to Vera Borrasca, infection control and risk management expert, the recommendation is that associates in the risk group should be put on temporary leave or reallocated in the work environment in order to prevent risks. “Any employee with flu symptoms should be put on sick leave and kept quarantined at home for 14 days. There is no need to put on temporary leave those with no symptoms”, Vera explains.
Invariably, the staff includes people with chronic diseases such as asthma, high blood pressure and diabetes, which are conditions that put them on the risk group. “It does not mean that the associate has a greater chance of becoming infected, however, the chance of developing the disease more aggressively is greater. Those who have a controlled chronic disease has a lower risk”, said the infectious diseases expert.
In spite of the measures proposed by the health authorities, there may be cases of associates who are not respecting the guidelines and, consequently, are increasing the contamination risks in the internal environment. “We created a board with daily reports on the prevention of the virus to convey good practices inside and outside of the company. Moreover, we have a routine of being present every day on the sectors to guide the teams and answer all questions”, said Vanessa de Carvalho, Manager of Human Resources at Enxuto Supermercados.
Regarding pregnant employees in supermarkets, Vera Borrasca stressed the need of protecting this person regardless of having a medical certificate. “The ideal is to find a function in the store that keeps this associate from being exposed. Having less contact with the public is an interesting and recommended option”, the expert states.
Find all full versions of the webinars held by APAS on the Covid-19 here on this link.