Software for supply chain management and inventory uses AI to improve the operation’s results
When thinking about Artificial Intelligence applied to the supermarket everyday operation, many associate it firstly with robots. However, the whole supermarket chain is enjoying the returns from investments made in technology to evolve the journey of both customer and industry. According to Lucas Paschoa, marketing coordinator of Kikker, a supply chain and inventory management software, supermarkets are able to use AI in the whole operation.
Making the ideal order, balancing stock, eliminating stockouts, breaks and excesses are some of the opportunities for the Artificial Intelligence. “The retail is one of the oldest businesses and the AI solutions can be applied from the manufacture to the customer at the point of sale”, Paschoa says. This new technological scenario of retail was not always like this. According to the marketing coordinator, for a long time the sector’s companies delivered a service without worrying about quality that much.
Technology for better results
To the Kikker’s expert, nowadays technology companies can join forces with other retail companies to deliver relevant results. “Optimizing stock, eliminating stockouts, excesses and breaks is technology’s main role in the supermarket and the nightmare of supermarket managers”, Paschoa explains.
One of the main benefits the platform can offer to the supermarket is being able to foresee the demand through data analysis without using averages. “Kikker can understand the demand based on 25 variables of algorithms, which were trained and capable to create a neural network that can make projections of demand and buying needs”, stated Lucas Paschoa.
In Mr. Paschoa analysis, for a long time technology was seen as an enemy, a villain that competes with humans for a position in the work environment. Today, it became clear that they are complementary and go hand in hand when the focus is on delivering better results. “More and more, strategies can be daily, fortnightly, in order to get it right as fast as possible and manage in a more assertive way”, concluded Kikker’s marketing coordinator.