ABRAS registered R$6.7 billion in losses last year, a value that represents about 2% of the industry’s income
Operational errors were the main responsible for losses in supermarket in 2018, responding to 40% of the total, according to the annual survey by ABRAS (Brazilian Supermarket Association). The other causes were external theft (20%), inventory mistake (13%) and internal theft (7%). Altogether, the supermarket industry accumulated R$6.7 billion in losses in 2018, a 0.7% increase in relation to 2017.
Among the categories with the highest wasting index are sodas, beer, meat, batteries, chocolate, cheese, deodorant, olive oil and laundry soap. The main cause for losses and waste of perishable products is the expiring date, with 37%. Conditions considered unfit for human consumption appear on second place, with 30.3%.
Chains are investing for reducing losses
Still according to the ABRAS’s study, in 2018, the losses accounted by the chains represented almost 2% of the industry’s gross income, which reached R$355.7 billion last year. In order to reverse this situation, Coop chain invests in staff training and standard auditing to have more control. “Overall loss reduction was of R$16 million”, stated the chain’s Loss Management Coordinator, Geraldo Gomes.
Another loss control method example comes from the Veran chain. Weekly inventory auditing in the stores are done to minimize the situation. “This control, in a shorter frequency of time, allows identifying what is causing the losses”, said the CEO, Sandro Benelli. According to the executive, the waste percentage of the whole chain is close 1.93% of the gross income, and his goal is reducing it to 1.65%.